What LC 17.1.1 and SR 3.2.11 require before you play
A casino licensed in Great Britain must check your age before it takes a deposit, offers free play or accepts a bet, and must verify your name, address and date of birth before you play. The duties sit in SR 3.2.11 and LC 17.1.1 of the Licence Conditions and Codes of Practice (LCCP). This applies to remote operators as of 13 November 2026. It depends on the edition in force.
Re-check window: 90 days
What the two conditions say
Both conditions are written for operators, not for players. They tell a licensee what it must have done before you can gamble.
| Condition | What it requires | Edition and effective date |
|---|---|---|
| SR 3.2.11 | Check the customer's age before a deposit, before free play and before any bet | Not checked |
| LC 17.1.1 | Verify name, address and date of birth before the customer gambles | Not checked |
The Licence Conditions and Codes of Practice version in force from 29 July 2026 is the one recorded in our brief. The wording above is a summary, not a quotation.
What you may be asked at registration
Expect to give your full name, your home address and your date of birth. The operator then matches them against records it uses.
The conditions on this page do not say which documents an operator may request. Each operator's terms differ, and we have not recorded any of them here.
- Give the same details you would give a bank.
- Keep the confirmation emails the operator sends.
- Read the account terms before you deposit.
What this page does not cover
Requests for documents at the point of withdrawal are a separate subject. See ID checks before a payout for why they happen and pending withdrawals for timing.
Our brief also links LC 17.1.1 to the timing of extra document requests at withdrawal. We do not draw a conclusion here, because the full wording has not been read for this page.
How to check it yourself
- Confirm the casino is on the register: follow how to check a casino licence.
- Find the verification section in the casino's terms and note when checks happen.
- Compare that timing with the condition summaries above.
- If a check is requested only after you have deposited and played, write down the date and ask the operator to explain in writing.
- If the answer is unclear, see how to complain about a pending withdrawal.
A plain definition of the process is on the KYC page.
Method and gaps
The rules above come from the Gambling Commission condition pages named in the table. The Commission's guide on age, ID and financial verification is the plain-English source we intend to quote once.
We could not confirm the edition date of each wording, so we have not published one. See how we check operators for the method and money and ID checks for related pages.
Quick answers
- Can a licensed casino let me play before it knows my age?
No. Under SR 3.2.11 a remote operator must check your age before it takes a deposit, offers free play or accepts any bet. Operators set their own steps for this, so read the account terms.
- Which details must the casino verify before I play?
LC 17.1.1 covers your name, address and date of birth. The condition sets what must be verified and when. It does not list the documents an operator may ask for.
- Does this page explain ID requests when I withdraw?
No. Document requests at withdrawal have their own page, which also covers why they happen and which documents operators name. This page covers the checks before play only.
- Is this legal advice?
No. It summarises two licence conditions as read in a regulator reference note. If a casino's behaviour worries you, use the operator's complaint route and the Gambling Commission's contact page.